To faster checkout and bigger cart size
Time-savings has always been top-of-mind for shoppers. Meanwhile, retailers are keen to capture the attention of their customers to foster discovery and drive conversion. In collaboration with Digital Commerce 360, this all-star panel retailers and technology providers kickstart the chat with highlights from their 2021 Conversion survey, and discuss deeper into what drove conversion over the holidays and where they are investing for growth. A discussion of the evolving customer experience in a world of information overload reveals the critical role of personalization and relevancy, leveraging AI to bridge the gap.
What can you learn from this panel discussion?